EVOLVO Support

Small creatures. Big evolution.

Need help? Email support@mr5am.com. Include your device model, iOS version and the stage or screen involved.

Playing EVOLVO

Move and merge: Swipe across the 5 x 5 board to move creatures. Matching creatures merge into the next form. Fixed enemies and obstacles change where they can move.
Attacks: After you plan a move, ready creatures attack available targets automatically. If a creature has several targets, choose the enemy it should hit. You can hold a creature back when you want to keep building it. Attacks do not use extra turns.
Evolution: Forms I–III become available through merging. Earn the listed breakthrough materials to unlock Forms IV–VI for future battles.
Stars: Clear a stage for one star. Reach its displayed turn targets for two or three. Your best record is permanent. Stars are never spent; collect milestone rewards from results or the area map.
Wilds Patrol: Take your team through waves of increasingly difficult enemies. Train creature families, improve your team and try to reach a later wave on your next run.

What can I buy?: Sunstones buy optional tools, creature appearances, decorations and family blessings. Each offer shows its contents and price. Sunstones are also earned through play. There are no subscriptions or paid loot boxes.
Do blessings restrict stars?: No. An equipped family blessing gives that family 50% more attack while keeping the usual star targets. Buying a blessing does not equip it automatically.
Where are Sunstone packs?: After the opening tutorial, tap the + beside the Sunstone balance at the top of Home, or open Shop and choose Sunstones +. Apple shows the price in your storefront's currency and asks you to confirm payment.
A purchase did not arrive: Reconnect to the internet, reopen EVOLVO, and use Check purchases in the Sunstone menu. This checks unfinished purchases without starting another payment. If the balance is still wrong, contact support with the product, date, app version and what happened. Do not delete the app to troubleshoot a missing purchase.
Refunds: Request a refund through Apple's Report a Problem service.

Is progress saved?: Yes, on this device. Progress and purchases do not currently sync to another device through a game account.
Does Check purchases restore my whole garden?: No. It recovers unfinished payments. It cannot reconstruct already-delivered Sunstones, their spending or owned items after all local game data is lost.
Before deleting or resetting: Deleting all app data can lose your progress, Sunstones and items. Contact support before doing this if something is wrong with your save or purchase.
Do I need internet to play?: The campaign plays offline. App Store product information and payments need internet access.

Read the privacy policy for local game data, Apple purchases and support correspondence.